MICKEY CRANKS opened in September 2013 and has quickly established itself as one of the leading Independent bike shops in the country.

At MICKEY CRANKS we will find the perfect bike to meet your individual needs, top tube length is no longer the best way to size customers to bikes, our staff are trained bike fitters and have worked with World and National Champions. We are particularly adept to the needs of female cyclists when selecting the most comfortable and best performing bikes.

We have a professionally equipped workshop that wouldn’t look out of place on the Formula 1 circuit, and is operated by Cytech certified technicians. We work really hard to give our customers honest advice on the best solutions to their bike repairs and service options.

We offer a professional Retül bike fitting service which will help optimize your power, comfort, efficiency and safety on the bike, Retül is the most advanced bicycle fitting system available on the planet. 

Our team love every aspect of cycling, ride for fun most days and race at every opportunity, so come and visit us, have a chat and share our passion for cycling. 

 

Unit 2, Two Rivers Industrial Estate, Station Lane, Witney, Oxfordshire OX28 4BH

Mickey Cranks Returns Policy

If you are not 100% satisfied with your purchase you can return it for an exchange or refund, provided it is within 14 days of receipt of your order and the item is as new* and in the original packaging, with any labels still attached.

Faulty items will either be replaced or refunded following evaluation by the Mickey Cranks Customer Services team.

Products bought as gifts can be refunded to the original purchaser. All deliveries require a signature on receipt.

*”As new” condition for Mickey Cranks items is unwashed, unworn and in the case of components and accessories unfitted. 

Warranty

All products are thoroughly checked by Mickey Cranks before dispatch. If you have any issues we will do our best to resolve them swiftly. Most products carry a manufacturers warranty so please check the literature supplied to see what terms apply. Some manufacturers ask that you deal directly with them on warranty issues, so it is important that you contact us before returning any products. We ask that you return any items within 14 days, after which replacement or repair will be at our discretion. All products must be returned with proof of purchase and a Returns Form. You will be responsible for the return postage costs.

How To Make a Return

Please complete the Returns Form and enclose it in your returns package.

Repackage your item in the original packaging and enclose a copy of your returns form, along with your receipt as proof of purchase or a photocopy if you require it for your records.

We recommend that you acquire a PROOF OF POSTAGE receipt and retain this until you receive email confirmation that we are processing your return. Please note this is a second class stamp and can take 4-6 working days to be delivered. You will be responsible for the return postage costs, no postage costs are refundable’.

Mickey Cranks will try to process your return, as soon as it arrives, although it can take up to a week for us to process a return during busy periods. During these periods it’s not possible to confirm receipt of your package before be being processed. Depending on your location, an exchange can take between 2-3 weeks to get back to you.

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